Aftercall — Missed-Call Booking Recovery for Garages
Service desk automation
Every missed call is a customer who might just ring the next garage.
The moment a call goes unanswered, the customer gets a short, personalised text back — not a generic auto-reply. Their answer lands in your inbox as a ready-to-confirm booking, diary entry included. No one in the shop has to type anything up.
How it works
From a ringing phone to a booking in the diary — automatically.
Call missed
The workshop's slammed, the phone rings out. Nothing happens on your end — the system's already watching for this.
Customer gets a text
A short, personalised message goes straight back to them — what they need, and roughly when suits.
They reply
A quick answer on their own time — no hold music, no calling back and getting the engaged tone again.
You get the booking
A clean summary lands in your inbox and the diary, ready to confirm. Nothing for anyone in the shop to write up.
Example sequence — actual reply times depend on the customer, not the system.
“Missed calls turning into lost bookings happens constantly in service departments — and rarely gets properly fixed.”
Built on real service-desk experience. With a combined experience of over 20 years in automotive aftersales, the team behind Aftercall has seen this problem play out from the inside, again and again.
This isn't a tech company guessing at the problem from the outside — it's built by people who've stood at that desk.
Currently taking on a handful of local garages.
Nothing to sign up for yet — we're testing this with real service desks before building it out fully. If missed calls are costing you bookings, we'd like to hear from you.